About us
Nothing to hide. Everything on the shelf.
Stackhouse exists because fulfilment became a black box. Prices behind quote forms, stock behind reception desks, service behind ticket queues. We run the opposite: published rates, open doors, named people — because when your costs are genuinely lower, you can afford to show everything.
What we are
Two freehold warehouses — 20,000 sq ft across Rainham (RM13) and Basildon — owned outright, with an experienced fulfilment team on site 9am to 6pm, Monday to Friday. The team has handled millions of pounds of inventory; the buildings are shuttered, alarmed and insured; and we manufacture our own cardboard boxes on site, which is why our consumables undercut bought-in packaging.
Because we own the buildings and make the packaging, our costs are genuinely lower — and we publish the savings rather than pocketing them. That's the whole trick. There isn't another one.
What we believe
- Prices belong in public. The full rate card is on the website, dated, no email gate.
- Doors belong open. Every client can visit, work here, and stand next to their own stock.
- People belong to names. You'll know who packs your orders; they'll know your products.
- Bills belong to the rate card. Every invoice line matches the published price, to the penny.
Who Stackhouse is for
Founder-led ecommerce brands doing roughly 20–100 orders a day — on Shopify, Amazon, TikTok Shop, eBay or all four — who've outgrown self-fulfilment or grown tired of being a small account at a big 3PL.
Outgrowing the spare room
Your evenings have become packing shifts. We take the operation and leave you the access — same visibility, none of the tape gun.
Unhappy at a big 3PL
Ticket queues, surprise surcharges, no idea where your stock actually is. Bring your invoice; we'll show you the difference line by line.
Scaling on marketplaces
FBA prep, barcoding, container unloads and multichannel dispatch under one roof — with rework at £18/hour when a batch needs fixing.
The best about page is the warehouse itself.
Twenty minutes in the building beats twenty paragraphs. Walk in and check.